Listware Online:NCOALink Equivalent Result Codes

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Equivalent Result Codes

The table below is useful for Listware Classic or Mailers+4 Desktop users that have transitioned to Listware Online for NCOA^Link processing and want to obtain the equivalent Mail Score result codes in Listware Online - NCOA^Link.

For a complete list of current SmartMover result codes, please see the SmartMover V3 Result Code List.

Listware Classic & Mailers+4 Desktop Mail Score Result Codes		Listware Online Equivalent Result Codes returned in the md_Results field.
Code	Description	Code	Description
1	NCOA move found and supplied a new mailing address which also matches DPV.	CS01	Move with New Address The record is a 'move' and a new 'moved to' address was provided.
2	This is a newly supplied address based off of Return Codes 91 and 92. The address is accurate enough to match DPV and supplied a new mailing address which also matches DPV. Return Code: 91 – Secondary Number dropped from COA. The input record matched to a master file record. The master file record had a secondary number and the input address did not. Please Note: This return code is derived from Individual matching logic only. If this return code is achieved then no other matching attempts are permitted regardless of the PROCESSING mode. Return Code: 92 – Secondary Number dropped from Input Address The input record matched to a master file record, but the input address had a secondary number and the master file record did not. The record is a ZIP + 4 street level match. Please Note: This return code is derived from individual matching logic only. If this return code is achieved then no other matching attempts are permitted regardless of the PROCESSING mode.	CM22	Input Missing Suite Input address missing suite data. Can still be matched.
		CM23	Secondary Dropped from Input The secondary number was dropped from the input address.
3	Submitted record is not a move but was standardized.	CS02	Standardized Address The record is not a 'move' but was standardized.
4	Not currently coded in updated score system.
5	Not currently coded in updated score system.
6	Not currently coded in updated score system.
7	Serious problems prevent the address from matching Delivery Point Validation (DPV) and ZIP+4. Or Possible Canadian/Foreign Address, Record Not Processed and usually flagged with an ADDERR or a poor Return Code.	AEXX	AEXX Result Codes will have an address error associated with it.
		CM02 to CM21 is comparable to Return/Nixie codes that will get a Mailscore of 7.
		CM02	Foreign Move A COA was found for a Foreign Move. No forwarding address was provided.
		CM03	Moved no Forwarding A COA was found. The customer moved and left no forwarding address (MLNA).
		CM04	Box Closed A COA was found. The Post Box was closed with no order filed by the customer (BCNO).
		CM05	Cannot Match Secondary The COA could not be matched because the street address does not match with the secondary number.
		CM06	DPBC Ambiguous The COA could not be converted to a deliverable address because the 11-digit zip code represents more than one delivery point.
		CM07	Conflicting Middle Name The COA could not be matched because there is more than one COA record for the match and the middle names or initials on the COAs are different.
		CM08	Conflicting Gender The COA could not be matched because there is more than one COA record for the match and the genders of the names on the COAs are different.
		CM09	Conflicting Instructions The COA could not be matched because two potential matches were compared and had differences in the new addresses.
		CM10	Cann​ot Match High-rise Default The COA could not be matched because the input record is a potential match to a family COA record from a multi-unit building, but the address zip + 4 coded to the building default. This requires individual name matching logic to obtain a match and the individual names did not match.
		CM11	Cannot Match Rural Default The COA could not be matched because the input record is a potential match to a family COA record from a Rural Route or Highway Contract Route address. This requires individual name matching logic to obtain a match and the individual names did not match.
		CM12	Insufficient Name The COA could not be matched because there is a COA record with the same surname and address but there is insufficient first/middle name information on the COA record to product a match using individual matching logic.
		CM13	Middle Name Test Failed The COA could not be matched because the input name contains a conflict with the middle name or initials on the COA record.
		CM14	Gender Conflict The COA could not be matched because the gender of the name on the input record conflicts with the gender of the name on the COA record.
		CM15	Cannot Convert Address The COA was found but the new address would not convert at run time.
		CM16	Individual Name Insufficient The COA could not be matched because the input middle initial/name is missing or does not equal the middle initial/name on the potential COA match.
		CM17	Secondary Discrepancy The COA could not be matched because there is conflicting secondary information on the input and COA record or the input record contained secondary information and matched to a family record that does not contain secondary information.
		CM18	Other Insufficient Name The COA could not be matched because the input middle initial/name is missing or different from the middle name on the COA. A match cannot be made because the first name on the COA was truncated and the middle names must be equal in order to make this match.
		CM19	Cannot Match General Delivery The COA could not be matched for general delivery.
		CM20	No ZIP + 4, Not Confirmable, or Temporary The COA was found but the new address either: does not have a ZIP+4 coded and therefore there is no 11-digit DPBC, the primary number cannot be confirmed on DPV, or is temporary.
		CM21	Conflicting Directions The address could not be updated due to multiple matches.