Result Codes

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Revision as of 21:18, 2 December 2014 by Oscar (talk | contribs) (→‎ES)
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This is a comprehensive list of ALL Melissa Data result codes. The actual codes returned by a single Melissa Data product will be fewer than this list. For lists of result codes returned by a specific Melissa Data product, please see Returned Result Codes by Product.

Also see:


Contents
Address .......................... AS, AE, AC
Email ............................... ES, EE
Express Entry ................. XS
GeoCoder ...................... GS, GE
Global Address .............. AV, US Address Type, Canadian Address Type
IP Locator ....................... IS, IE
LeadGen Express ......... Consumer, Saturation
MatchUp ......................... MS
Name .............................. NS, NE
Personator - Append .... DA
Personator - Verify ........ VR, VS
Phone / Global Phone ... PS, PE, PC
Property ......................... YS, YE, YC
Reverse GeoCoder ... GS, GE
RightFielder ................... RS, RE
RightFielder ................... RS, RE
SmartMover ................... CS, CM, SE, WS - Record Level
Street Search ................ SS, DE
Web Service .................. DE
ZIP Search ..................... ZS, ZE


Address

AS

Code Short Description Long Description
AS01 Address Fully Verified The address is valid and deliverable according to official postal agencies.
AS02 Street Only Match The street address was verified but the suite number is missing or invalid.
AS03 Non USPS Address Match US Only. This US address is not serviced by the USPS but does exist and may receive mail through third party carriers like UPS.
AS09 Foreign Address The address is in a non-supported country.
AS10 CMRA Address US Only. The address is a Commercial Mail Receiving Agency (CMRA) like a Mailboxes Ect. These addresses include a Private Mail Box (PMB or #) number.
AS12 Record Move The record moved to a new address.
AS13 Address Updated By LACS US Only. The address has been converted by LACSLink® from a rural-style address to a city-style address.
AS14 Suite Appended US Only. A suite was appended by SuiteLink™ using the address and company name.
AS15 Apartment Appended An apartment number was appended by AddressPlus using the address and last name.
AS16 Vacant Address US Only. The address has been unoccupied for more than 90 days.
AS17 No Mail Delivery US Only. The address does not currently receive mail but will likely in the near future.
AS18 DPV Locked Out US Only. DPV processing was terminated due to the detection of what is determined to be an artificially created address.
AS20 Deliverable only by USPS US Only. This address can only receive mail delivered through the USPS (ie. PO Box or a military address).
AS22 No Alternate Address Suggestion Found No alternate address suggestion was found for this address.
AS23 Extraneous Information Extraneous information not used in verifying the address was found. This includes unnecessary sub premises and other unrecognized data. The unrecognized data has been placed in the ParsedGarbage field.


AE

Code Short Description Long Description
AE01 Postal Code Error The Postal Code does not exist and could not be determined by the city/municipality and state/province.
AE02 Unknown Street Could not match the input street to a unique street name. Either no matches or too many matches found.
AE03 Component Mismatch Error The combination of directionals (N, E, SW, etc) and the suffix (AVE, ST, BLVD) is not correct and produced multiple possible matches.
AE04 Non-Deliverable Address US Only. A physical plot exists but is not a deliverable addresses. One example might be a railroad track or river running alongside this street, as they would prevent construction of homes in that location.
AE05 Multiple Match The address was matched to multiple records. There is not enough information available in the address to break the tie between multiple records.
AE06 Early Warning System US Only. This address currently cannot be verified but was identified by the Early Warning System (EWS) as belonging to a upcoming area and will likely be included in a future update.
AE07 Missing Minimum Address Minimum requirements for the address to be verified is not met. Address must have at least one address line and also the postal code or the locality/administrative area.
AE08 Sub Premise Number Invalid The thoroughfare (street address) was found but the sub premise (suite) was not valid.
AE09 Sub Premise Number Missing The thoroughfare (street address) was found but the sub premise (suite) was missing.
AE10 Premise Number Invalid The premise (house or building) number for the address is not valid.
AE11 Premise Number Missing The premise (house or building) number for the address is missing.
AE12 Box Number Invalid The PO (Post Office Box), RR (Rural Route), or HC (Highway Contract) Box number is invalid.
AE13 Box Number Missing The PO (Post Office Box), RR (Rural Route), or HC (Highway Contract) Box number is missing.
AE14 PMB Number Missing US Only. The address is a Commercial Mail Receiving Agency (CMRA) and the Private Mail Box (PMB or #) number is missing.
AE15 Demo Mode Limited to Demo Mode operation. Please contact a Melissa Data CSR at 1-800-800-6245 x4.
AE16 Expired Database The Database has expired. Please contact a Melissa Data CSR at 1-800-800-6245 x4.
AE17 Sub Premise Not Required A sub premise (suite) number was entered but the address does not have secondaries.
AE19 Find Suggestion Timeout The FindSuggestion function has exceeded the time limit.
AE20 Find Suggestion Disabled The FindSuggestion function is disabled. See the manual for further details.


AC

Code Short Description Long Description
AC01 Postal Code Change The postal code was changed or added.
AC02 Administrative Area Change The administrative area (state, province) was added or changed.
AC03 Locality Change The locality (city, municipality) name was added or changed.
AC04 Alternate to Base Change US Only. The address was found to be an alternate record and changed to the base (preferred) version.
AC05 Alias Name Change US Only. An alias is a common abbreviation for a long street name, such as “MLK Blvd” for “Martin Luther King Blvd.” This change code indicates that the full street name (preferred) has been substituted for the alias.
AC06 Address1/Address2 Swap Address1 was swapped with Address2 because Address1 could not be verified and Address2 could be verified.
AC07 Address1 & Company Swapped Address1 was swapped with Company because only Company had a valid address.
AC08 Plus4 Change US Only. A non-empty plus4 was changed.
AC09 Dependent Locality Change The dependent locality (urbanization) was changed.
AC10 Thoroughfare Name Change The thoroughfare (street) name was changed due to a spelling correction.
AC11 Thoroughfare Suffix Change The thoroughfare (street) suffix was added or changed, such as from "St" to "Rd."
AC12 Thoroughfare Directional Change The thoroughfare (street) pre-directional or post-directional was added or changed, such as from "N" to "NW."
AC13 Sub Premise Type Change The sub premise (suite) type was added or changed, such as from “STE” to “APT.”
AC14 Sub Premise Number Change The sub premise (suite) unit number was added or changed.
AC15 Double Dependent Locality Change The double dependent locality was added or changed.
AC16 SubAdministrative Area Change The subadministrative area was added or changed.
AC17 SubNational Area Change The subnational area was added or changed.
AC18 PO Box Change The PO Box was added or changed.
AC19 Premise Type Change The premise type was added or changed.
AC20 House Number Change The house number was changed.


Email / Global Email

ES

Code Short Description Long Description
ES01 Valid Email This email was confirmed to be a valid email.
ES02 Invalid Email This email was confirmed to be a invalid email.
ES03 Unknown Email This email's status is unknown due to outside factors.
ES04 Mobile Email Address The domain name was identified as a mobile email address and classified as not deliverable by the FCC.
ES05 Disposable Domain The domain name of the submitted email was identified as a disposable domain. For example: mailinator.com
ES06 Spamtrap Domain The domain name of the submitted email was identified as a spamtrap domain. Mailing to one of these domains could result in the sender being blacklisted. For example: LAUNCH.COM.
ES07 Accept All Server The mail server is an accept all server. Accept-All domains is set in a way that makes all emails seem Valid. Chances are is that there will be some bounces from the Accept-All category so consider the following before mailing. (ESP Bounce Rate 5%: do not mail, ESP Dedicated: mail slowly)
ES08 Role Address This Email address was created as a group, ex: sales@, support@, or postmaster@. Please consider your audience before mailing to role addresses.
ES10 Syntax Changed The syntax of the submitted email address was changed.
ES11 Top Level Domain Changed The top level domain of the submitted email address was changed.
ES12 Domain Changed (Spelling) The domain of the submitted email address was corrected for spelling.
ES13 Domain Changed (Update) The domain of the submitted email address was updated due to a domain name change.
ES20 Verify Domain The email returned an ES01, but did not have the mailbox verified and not found in our mailbox database.
ES21 Verify Mailbox (Confidence: Medium) The mailbox was found to be already validated in our mailbox database.
ES22 Verify Mailbox (Confidence: High) The mailbox validation was performed in real-time.
ES23 Unicode Email The email charset is unicode.

EE

Code Short Description Long Description
EE01 Syntax Error There is a syntax error in the submitted email address.
EE02 Top Level Domain Not Found The top level domain of the submitted email address was not found.
EE03 Mail Server Not Found The mail server (domain) of the submitted email address was not found.
EE04 Invalid Mailbox An invalid mailbox was detected (IE: noreply).
EE05 Email Object not Initialized Email Object was not initialized properly. Please review your code and data files.

Express Entry

XS

Code Short Description Long Description
XS01 Complete Result Set Returned The search was completed and the complete result set was returned.
XS02 Partial Result Set Returned The search was completed and a partial result set was returned.
XS03 No Results Returned The search was completed and no results were found.


GeoCoder

GS

Code Short Description Long Description
GS01 Geocoded to Street Level The record was coded to the street level (Zip+4 for US, full postal code for CA).
GS02 Geocoded to the Neighborhood Level The record was geocoded down to neighborhood level (Zip+2 for US).
GS03 Geocoded to Community Level The record was coded to the community level (ZIP centroid for US, 3-digit postal code for CA).
GS05 Geocoded to Rooftop Level The record was geocoded down to the rooftop level.
GS06 Geocoded to Interpolated Rooftop Level The record was geocoded down to the rooftop level using interpolation (educated estimations using street coordinates).
GS10 Wire Center Lat/Long The latitude and longitude are based off of the wire center of the phone number.


GE

Code Short Description Long Description
GE01 Invalid Postal Code The submitted postal code is not in a valid format.
GE02 Postal Code Not Found The submitted postal code was not found in the database.
GE03 Demo Mode Geocoder is in Demo mode and a zip code outside the Demo range was detected.
GE04 Data Files Expired Geocoder data files are expired. Please update with the latest data files.
GE05 License Not Enabled For Country Geocoding for the country of input record is disabled for your license. Please contact your sales representative to enable.


Global Address

AV

Code Short Description Long Description
AV11 Administrative Area Partial The address has been partially verified to the Administrative Area (State) Level, which is NOT the highest level possible with the reference data.
AV12 Locality Partial The address has been partially verified to the Locality (City) Level, which is NOT the highest level possible with the reference data.
AV13 Thoroughfare Partial The address has been partially verified to the Thoroughfare (Street) Level, which is NOT the highest level possible with the reference data.
AV14 Premise Partial The address has been partially verified to the Premise (House or Building) Level, which is NOT the highest level possible with the reference data.
AV15 SubPremises Partial The address has been partially verified to the SubPremises (Suite) or PO Box Level, which is NOT the highest level possible with the reference data.
AV21 Administrative Area Full The address has been verified to the Administrative Area (State) Level, which is the highest level possible with the reference data.
AV22 Locality Full The address has been verified to the Locality (City) Level, which is the highest level possible with the reference data.
AV23 Thoroughfare Full The address has been verified to the Thoroughfare (Street) Level, which is the highest level possible with the reference data.
AV24 Premises Full The address has been verified to the Premise (House or Building) Level, which is the highest level possible with the reference data.
AV25 SubPremises Full The address has been verified to the SubPremise (Suite) or PO Box Level, which is the highest level possible with the reference data.


US Address Type

Code Long Description
A Alias
F Firm or Company
G General Delivery
H Highrise or Business Complex
P PO Box
R Rural Route
S Street or Residential


Canadian Address Type

Code Long Description
1 Street
2 Street Served by Route and GD
3 Lock Box
4 Route Service
5 General Delivery
B LVR Street
C Government Street
D LVR Lock Box
E Government Lock Box
L LVR General Delivery
K Building


IP Locator

IS

Code Short Description Long Description
IS01 IP Address Found The IP Address was found in the database.
IS02 IP Address Not Found The IP Address not found in the database.


IE

Code Short Description Long Description
IE01 Empty or Malformed The IP Address was empty or not well formed.
IE02 Not Initialized (Demo/Expired) The Object could not be Initialized. This is possibly due to: demo mode, expired data, or an expired license.


LeadGen Express

Consumer

Code Long Description
100 Unrecognized ZIP Code.
101 Unrecognized city or state.
102 Unrecognized county or state.
103 Unrecognized address.
104 User ID or password not recognized.
106 Invalid user information.
108 Order failed, please try later.
109 Insufficient geographic input.
111 Request exceeds 100,000 record maximum.
112 Unrecognized state.
113 Error, please try again.
115 For the Radius geography type, please enter a number of records.
116 Sorry, you don’t have permission to access this service.
117 ZIP Code is not a valid input for the requested geography type.
121 The list cannot be used more than 5 times.
122 Order count exceeds 65,535 record maximum for Excel files.
123 Invalid option.
124 Order count exceeds 65,535 record maximum for comma limited files.


Saturation

Code Long Description
100 Unrecognized ZIP Code.
101 Unrecognized city or state.
102 Unrecognized county or state.
103 Unrecognized address.
104 User ID or password not recognized.
105 Email address or password not recognized.
106 Invalid user information.
107 Please specify order quantity.
108 Order failed, please try later.
109 Insufficient geographic input.
110 Request exceeds 50 miles maximum radius.
111 Request exceeds 100,000 record maximum.
112 Unrecognized state.
113 Error, please try again.
114 Carrier routes are not a valid input for the requested geography type.
115 For the Radius geography type, please enter either a number of records or a radius in miles.
116 Sorry, you don’t have permission to access this service.
117 ZIP Code is not a valid input for the requested geography type.
118 Carrier route format should be carrier_route dash ZIP (“C001-92688”).
119 ZIP Code or carrier route are the only valid inputs for this geography type.
120 Please set occupant options to proceed.
121 The list cannot be used more than 5 times.
122 Order count exceeds 65,535 record maximum for Excel files.


MatchUp

MS

Code Short Description Long Description
MS01 Unique Record The record did not match any other records.
MS02 Has Duplicates The record matched other records and was tagged as the output record.
MS03 Is Duplicate The record matched other records and was tagged as a duplicate.
MS04 Record Suppressed SSIS Only. The source record was suppressed.
MS05 Record Not Intersected SSIS Only. The source record was not intersected.
MS06 Match: Rule 1 Records were matched by matchcode combination 1.
MS07 Match: Rule 2 Records were matched by matchcode combination 2.
MS08 Match: Rule 3 Records were matched by matchcode combination 3.
MS09 Match: Rule 4 Records were matched by matchcode combination 4.
MS10 Match: Rule 5 Records were matched by matchcode combination 5.
MS11 Match: Rule 6 Records were matched by matchcode combination 6.
MS12 Match: Rule 7 Records were matched by matchcode combination 7.
MS13 Match: Rule 8 Records were matched by matchcode combination 8.
MS14 Match: Rule 9 Records were matched by matchcode combination 9.
MS15 Match: Rule 10 Records were matched by matchcode combination 10.
MS16 Match: Rule 11 Records were matched by matchcode combination 11.
MS17 Match: Rule 12 Records were matched by matchcode combination 12.
MS18 Match: Rule 13 Records were matched by matchcode combination 13.
MS19 Match: Rule 14 Records were matched by matchcode combination 14.
MS20 Match: Rule 15 Records were matched by matchcode combination 15.
MS21 Match: Rule 16 Records were matched by matchcode combination 16.
MS30 Suppressor Record SSIS Only. The lookup record suppressed a source record.
MS31 Intersector Record SSIS Only. The lookup record intersected a source record.


Name

NS

Code Short Description Long Description
NS01 Parsing Successful Name parsing was successful.
NS02 Error Parsing An error was detected. Please check for a name error code.
NS03 First Name Spelling Corrected The spelling in the first name field was corrected.
NS04 First Name 2 Spelling Corrected The spelling in the second first name field was corrected.
NS05 First Name 1 Found FirstName1 was found in our census table of names. Very likely to be a real first name.
NS06 Last Name 1 Found LastName1 was found in our census table of names. Very likely to be a real last name.
NS07 First Name 2 Found FirstName2 was found in our census table of names. Very likely to be a real first name.
NS08 Last Name 2 Found LastName2 was found in our census table of names. Very likely to be a real last name.
NS99 Company Name Standardized The company name was standardized.


NE

Code Short Description Long Description
NE01 Unrecognized Format Two names were detected but the FullName string was not in a recognized format.
NE02 Multiple First Names Detected Multiple first names were detected and could not be accurately genderized.
NE03 Vulgarity Detected A vulgarity was detected in the name.
NE04 Suspicious Word Detected The name contained words found on the list of nuisance names, such as "Mickey Mouse."
NE05 Company Name Detected The name contained words normally found in a company name.
NE06 Non-Alphabetic Character Detected The name contained a non-alphabetic character.
NE99 Company Standardization Not Needed Company name standardization was attempted, but did not produce a different result.


Personator - Append

DA

Code Short Description Long Description
DA00 Address Appended An address was changed or appended.
DA01 City/State Append from Phone A city or state was appended from a phone number wire center.
DA10 Name Appended A full name was changed or appended.
DA20 Company Appended A company name was changed or appended.
DA30 Phone Appended A phone number was changed or appended.
DA40 Email Appended An email address was changed or appended.


Personator - Verify

VR

Code Short Description Long Description
VR01 Individual and Address Match The individual name and address match.
VR02 Individual and Phone Match The individual name and phone match.
VR03 Individual and Email Match The individual name and email match.
VR04 Address and Phone Match The address and phone match.
VR05 Address and Email Match The address and email match.
VR06 Phone and Email Match The phone and email match.
VR07 Organization and Address Match The organization name and address match.
VR08 Organization and Phone Match The organization name and phone match.
VR09 Organization and Email Match The organization name and email match.
VR10 Organization and Individual Match The organization name and individual name match.


VS

Code Short Description Long Description
VS00 Address Not Found An address was not found in the reference data.
VS01 Historical Address Match The current address is outdated and a newer address match was found. Use the "Move" action to get the latest address.
VS02 Partial Address Match A match was made to a partial address. This could be due to matching the street address but not to the suite.
VS12 Partial Name Match A match was made to the last name only.
VS13 Partial First Name Match A match was made to the first name only.
VS22 Partial Company Name Match A match was made to a partial company name.
VS30 Phone Not Found A phone number was not found in the reference data.
VS31 Historical Phone Match The current phone number is outdated and a newer phone number match was found. Use the "Append" action to get the latest phone number.
VS40 Email Not Found An email address was not found in the reference data.
VS41 Historical Email Address The current email address is outdated and a newer email address match was found. Use the "Append" action to get the latest email address.


Phone / Global Phone

PS

Code Short Description Long Description
PS01 10-Digit Match The first 10-digits of the phone number have been verified as valid.
PS02 7-Digit Match The first 7-digits of the phone number have been verified, but activity cannot be confirmed.
PS03 Corrected Area Code NewAreaCode contains corrected area code that was changed according to the postal code it falls into.
PS04 Demo Mode Demo mode is active and the phone number is outside the range of phone numbers allowed by the Demo.
PS05 Database Expired The phone database is expired. Please update your data.
PS06 Updated Area Code The area code was changed due to an area code split. The updated code is located within NewAreaCode.
PS07 Cellular Line The exchange type of the phone number indicates the number is a cellular number.
PS08 Land Line The exchange type of the phone number indicates the number is a land line number.
PS09 VOIP Line The exchange type of the phone number indicates the number is a VOIP number.
PS10 Residential Number The phone number belongs to a residence.
PS11 Business Number The phone number belongs to a business.
PS12 SOHO Number The phone number belongs to a small office or home office.
PS13 Toll Free Number Global Phone Object Only. The phone number is a toll free number.
PS14 Special Number Global Phone Object Only. This is a phone number with premium service, data, internet access, etc. which all incur a higher charge rate.


PE

Code Short Description Long Description
PE01 Bad Area Code The area code does not exist in our database or contains non-numbers.
PE02 Blank Phone Number The phone number is blank.
PE03 Bad Phone Number The phone number has too many or too few digits.
PE04 Multiple Match Two or more possible area codes are available as a fix and their distance is too close to choose one over the other.
PE05 Bad Prefix The phone prefix does not exist in our database.
PE06 Bad Postal Code The input postal code is invalid.
PE08 No Country Input Global Phone Object Only. The input country is blank and the phone number has no '+' sign.
PE09 Out of Range Suffix Global Phone Object Only. The subscriber's phone number suffix is out of range.
PE10 Invalid Input Country Global Phone Object Only. The input country in not valid.


PC

Code Short Description Long Description
PC01 Country Changed Global Phone Object Only. The country was added or changed to correspond to the phone number.


Property

YS

Code Short Description Long Description
YS01 FIPS/APN Match A FIPS or APN match was found.
YS02 AddressKey Match An AddressKey match was found.
YS03 Basic Information Returned The basic information was returned.
YS04 Detailed Information Returned The detailed information was returned.
YS05 Multiple Matches More than one matching record was found during lookup.


YE

Code Short Description Long Description
YE01 No FIPS/APN or AddressKey No FIPS, APN, or AddressKey was provided.
YE02 No Match Found No match was found.
YE03 Invalid FIPS/APN or AddressKey The FIPS, APN, or AddressKey provided was invalid.


YC

Code Short Description Long Description
YCXX Count Reporting Reports back "XX" number of records found during lookup. Best record found is returned.


RBDI Web Service

DS

Code Short Description Long Description
DS01 Residential Address The processed address is a residential address.
DS02 Business Address The processed address is a business address.
DS03 Unknown Address Type The address type could not be determined for the current address.


Reverse GeoCoder

R-GS

Code Short Description Long Description
GS07 Records Found The service successfully reverse geocoded the input coordinates and returned addresses.


R-GE

Code Short Description Long Description
GE06 Invalid Latitude/Longitude The submitted latitude/longitude was not valid. The service only accepts geo-coordinates in decimal formats.
GE07 Out of Region The submitted latitude/longitude was not in the U.S. and no addresses were returned.
GE08 No Points Found No points were found within the specified maximum distance. You may need to increase MaxDistance.


RightFielder

RS

Code Short Description Long Description
RS01 Parse Successful The parse was successful.
RS02 Foreign Address Detected The detected country was one that is not supported by RightFielder.


RE

Code Short Description Long Description
RE01 Unrecognized Data Present The return value of the GetUnrecognized function has been populated.
RE02 Incomplete Data The input string did not contain a complete and verifiable address.
RE03 Demo Mode Rightfielder is in demo mode. This is due to an invalid or expired license key, or expired database.


SmartMover

CS

Code Short Description Long Description
CS01 Move with New Address The record is a 'move' and a new 'moved to' address was provided.
CS02 Standardized Address The record is not a 'move' but was standardized.
CS03 Move Input Requirements not Satisfied The record is matched to change of address file but did not satisfy all requirements to produce a 'moved to' address.
CS04 Move but No New Address he record is a 'move' but could not provide a 'moved to' address.
CS10 Individual Move The record is classified as an individual.
CS11 Family Move The record is classified as a family.
CS12 Business Move The record is classified as a business.
CS13 Daily Delete The record is a Daily Delete address. COA with this address is pending deletion from the master file and no mail may be forwarded from this address.


CM

Code Short Description Long Description
CM01 COA Match A COA was found for an Individual, Business, or Family.
CM02 Foreign Move A COA was found for a Foreign Move. No forwarding address was provided.
CM03 Moved no Forwarding A COA was found. The customer moved and left no forwarding address (MLNA).
CM04 Box Closed A COA was found. The Post Box was closed with no order filed by the customer (BCNO).
CM05 Cannot Match Secondary The COA could not be matched because the street address does not match with the secondary number.
CM06 DPBC Ambiguous The COA could not be converted to a deliverable address because the 11-digit zip code represents more than one delivery point.
CM07 Conflicting Middle Name The COA could not be matched because there is more than one COA record for the match and the middle names or initials on the COAs are different.
CM08 Conflicting Gender The COA could not be matched because there is more than one COA record for the match and the genders of the names on the COAs are different.
CM09 Conflicting Instructions The COA could not be matched because two potential matches were compared and had differences in the new addresses.
CM10 Cannot Match High-rise Default The COA could not be matched because the input record is a potential match to a family COA record from a multi-unit building, but the address zip + 4 coded to the building default. This requires individual name matching logic to obtain a match and the individual names did not match.
CM11 Cannot Match Rural Default The COA could not be matched because the input record is a potential match to a family COA record from a Rural Route or Highway Contract Route address. This requires individual name matching logic to obtain a match and the individual names did not match.
CM12 Insufficient Name The COA could not be matched because there is a COA record with the same surname and address but there is insufficient first/middle name information on the COA record to product a match using individual matching logic.
CM13 Middle Name Test Failed The COA could not be matched because the input name contains a conflict with the middle name or initials on the COA record.
CM14 Gender Conflict The COA could not be matched because the gender of the name on the input record conflicts with the gender of the name on the COA record.
CM15 Cannot Convert Address The COA was found but the new address would not convert at run time.
CM16 Individual Name Insufficient The COA could not be matched because the input middle initial/name is missing or does not equal the middle initial/name on the potential COA match.
CM17 Secondary Descrepancy The COA could not be matched because there is conflicting secondary information on the input and COA record or the input record contained secondary information and matched to a family record that does not contain secondary information.
CM18 Other Insufficient Name The COA could not be matched because the input middle initial/name is missing or different from the middle name on the COA. A match cannot be made because the first name on the COA was truncated and the middle names must be equal in order to make this match.
CM19 Cannot Match General Delivery The COA could not be matched for general delivery.
CM20 No ZIP + 4, Not Confirmable, or Temporary The COA was found but the new address either: does not have a ZIP+4 coded and therefore there is no 11-digit DPBC, the primary number cannot be confirmed on DPV, or is temporary.
CM21 Conflicting Directions The COA could not be matched due to conflicting directions after rechaining.
CM22 Secondary Dropped from COA The secondary number was dropped from COA.
CM23 Secondary Dropped from Input The secondary number was dropped from the input address.


SE

Code Short Description Long Description
SE00 Unexpected Error Your request could not be processed due to an unexpected error. Please retry your request.
SE10 Record Number Mismatch Total Records numbers do not match with the records array.
SE11 Month Range Exceeded Months to allow for NCOALink products ranges from 6 to 48.
SE12 Records Array Error Records array is empty, un-allocated, or out of bounds.
SE13 Requesting Record Range Exceeded Requesting records must in the range of 1 to 100.
SE14 No Summary Reports Summary reports do not exist.
SE15 ProcessingType Error ProcessingType is empty or incorrect type.
SE16 FreqProcessing Range Exceeded ListOwnerFreqProcessing ranges from 1 to 52.
SE17 ListName Character Limit OptSmartMoverListName cannot contain over 30 characters.
SE18 ListName Invalid Character OptSmartMoverListName cannot contain any of the following characters \/*:?””<>| or non-printing characters.
SE19 Invalid Link Invalid link.
SE20 CustomerID Error CustomerID is not valid or customer’s Paf is not on file.
SE21 SmartMover Service Disabled Smart Mover Service package(s) is/are not enabled. Please contact your sales representative!
SE22 Long JobID JobID cannot contain over 50 characters.
SE23 JobID Invalid Character JobID cannot contain any of the following characters \/*:?””<> |, non-printing characters or spaces.
SE24 No JobID JobID required to open summary reports.
SE25 Customer PAF Expired The Customer PAF is expired.
SE26 Broker PAF Expired The Broker PAF is expired.
SE27 NO PAFID Match The PAFID does not match.
SE28 No PAFID The under broker customer required a PAFID.
SE29 Unconfirmed PAFID The PAFID is unconfirmed.
SE30 Empty XML Incorrect or empty XML/JSON structure.
SE31 Empty Record Structure Incorrect or empty record structure.
SE32 Incorrect Action The attempted action(s) was incorrect.


WS - Record Level

Syntax To Get SmartMover Global Results:- ResponseArray.Fault.Code

Code Short Description Long Description
WSE00 Unexpected Error Your request could not be processed due to an unexpected error. Please retry your request.
WSC00 Internal Configuration Error Your request could not be processed due to an unexpected internal configuration error. Please contact your sales representative.
WSE03 Month Range Exceeded Months to allow for NCOALink products ranges from 6 to 48.
WSE05 Records Array Error Records array is empty, un-allocated, or out of bounds.
WSE13 Requesting Record Range Exceeded Requesting records must in the range of 1 and 500.
WSE14 Field Does Not Exist Ticket or field does not exist in the summary report table.
WSE15 ProcessingType Error OptSmartMoverProcessingType is empty or incorrect type.
WSE16 FreqProcessing Range Exceeded OptSmartMoverListOwnerFreqProcessing ranges from 1 to 52.
WSE17 ListName Character Limit OptSmartMoverListName cannot contain over 30 characters.
WSE18 ListName Invalid Character OptSmartMoverListName contains invalid special characters.
It cannot contain any of the following characters \ / * : ? " < > |
WSE24 Invalid Link Invalid link.
WSE26 CustomerID Error CustomerID is not valid, customerID is not enabled, or customer's Paf is not on file.
WSE27 CustomerID Inactive Smart Mover Service is not enabled for this CustomerID. Please contact your sales representative.
WSE28 Long JobID JobID is too long. It cannot contain over 50 characters.
WSE29 JobID Invalid Character JobID cannot contain some special characters.
It cannot contain any of the following characters \/*:?"<> |, non-printing characters or spaces.
WSE31 No JobID JobId is required to open summary reports.
WSE32 Customer PAF Expired Customer PAF expired. Please contact your sales representative.
WSE33 Broker PAF Expired Broker PAF expired. Please contact your sales representative.
WSE34 No PAFID Match PAFID does not match. Please contact your sales representative.
WSE35 No PAFID Under broker customer required PAFID. Please contact your sales representative.
WSE36 Unconfirmed PAFID PAFID has unconfirmed. Please contact your sales representative.


Street Search

SS

Code Short Description Long Description
SS01 Records Within Range Returned The street search returned one or more results within the designated range (OptInRangeOnly set to true).
SS02 Records With Street Name Returned The street search returned one or more results with the street name only (OptInRangeOnly set to false).
SS03 First 1000 Streets Returned 1,000 street records were returned, but more than 1,000 were found. Please narrow your search.


DE

Code Short Description Long Description
DE02 No Records Found There was a search error: No records were found.


Web Service

DE

Code Short Description Long Description
DE Data Field Error The data field was empty.
DE01 Missing or Invalid Input The required input for the service was not met or was in an invalid format.


ZIP Search

ZS

Code Short Description Long Description
ZS01 Successful Cities in Zip Code Search The search for Cities in Zip Code was successful.
ZS02 Successful Zip Code in City Search The search for Zip Code in City was successful.
ZS03 Successful Cities in State Search The search for Cities in State was successful.


ZE

Code Short Description Long Description
ZE01 Required Input Missing The search returned an error: the required input is missing.
ZE02 No Records Found The search returned an error: no records were found.