Difference between revisions of "MAILERS+4:Issues"
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==Brokers== | |||
Unfortunately, the new SmartMover in Mailers+4 build 4078 does not support Broker PAF's, yet. We are working to implement this feature. | |||
'''Listware Classic''' can be installed separately for NCOALink processing and can use the <code>.MS4</code> extension to help with the extra step in Formatting and easy transition back to Mailers+4. | |||
Download & Extract the latest version of Listware Classic and then run the install file: | |||
* | *https://ds.melissadata.com/dsdn/LW_4501_setup.zip | ||
==Name Parse Issue== | |||
Mailers+4 (Build 4078 - Database date: April 15, 2021) experienced an issue with the Name Parse feature returning a high-volume of Vulgar results. | |||
This issue has been resolved in Mailers+4 - Build 4085 and no longer requires a workaround. Please see [[Mailers+4:Build History|Mailers+4 - Build History]] for additional information. | |||
'' | ==Auto Format - Move type== | ||
There are currently two different '''Move Type''' fields in Mailers+4, '''ACS MOVE TYPE''' and '''MOVE_TYPE''' (For NCOALink processing). | |||
If Auto-format is used, please be aware of which Move Type field is mapped. | |||
*If '''MOVETYPE''' is in the header row, then field will auto-format to '''ACS MOVE TYPE''' | |||
*If '''MOVE_TYPE''' is in the header row, then field will auto-format to '''MOVE TYPE''' for NCOALink processing. | |||
Users that update Mailers+4 may have to edit the mp4auto.ini file manually. | |||
Depending on where Mailers+4 is installed, the mp4auto.ini file can usually be found in the following directory: <code><C:\ProgramData\Melissa Data\MAILERS+4></code> | |||
*'''For ACS:''' F_MOVE_TYPE = MOVETYPE | |||
*'''For NCOA:''' F_SERVICE_STATUS = MOVE_TYPE | |||
==Microsoft Windows 7== | |||
Mailers+4 no longer supports Windows 7. Unfortunately, the previous workaround of manually updating the data files no longer resolves this issue due to Postage Statement changes made within the executable in order to support the new August 2021 Postal Rates. | |||
[https://www.melissa.com/service/presort/uploadws.aspx Mailers Online] can be used as an alternative to presort First Class (Letters/Flats/Postcards) and/or USPS Marketing Mail (Letters/Flats). Mailers Online PRO is bundled with Mailers+4 Professional subscriptions at no additional cost. Please contact Tech Support with any questions at tech@melissa.com. | |||
Microsoft ended support for Windows 7 on January 14, 2020, which means they no longer receive security updates. Please see the [https://www.microsoft.com/en-us/windows/windows-7-end-of-life-support-information#why-windows-drawer-FAQ Microsoft Windows 10 FAQ] for additional information and recommendations. | |||
==Microsoft Windows XP== | |||
Melissa Data can no longer support MAILERS+4 issues caused by the Windows XP operating system. Microsoft discontinued support of the Windows XP operating system on April 8, 2014. | |||
[[Category:Issues]] | [[Category:Issues]] | ||
[[Category: | [[Category:MAILERS+4]] | ||
Revision as of 22:18, 6 December 2021
Brokers
Unfortunately, the new SmartMover in Mailers+4 build 4078 does not support Broker PAF's, yet. We are working to implement this feature.
Listware Classic can be installed separately for NCOALink processing and can use the .MS4 extension to help with the extra step in Formatting and easy transition back to Mailers+4.
Download & Extract the latest version of Listware Classic and then run the install file:
Name Parse Issue
Mailers+4 (Build 4078 - Database date: April 15, 2021) experienced an issue with the Name Parse feature returning a high-volume of Vulgar results.
This issue has been resolved in Mailers+4 - Build 4085 and no longer requires a workaround. Please see Mailers+4 - Build History for additional information.
Auto Format - Move type
There are currently two different Move Type fields in Mailers+4, ACS MOVE TYPE and MOVE_TYPE (For NCOALink processing).
If Auto-format is used, please be aware of which Move Type field is mapped.
- If MOVETYPE is in the header row, then field will auto-format to ACS MOVE TYPE
- If MOVE_TYPE is in the header row, then field will auto-format to MOVE TYPE for NCOALink processing.
Users that update Mailers+4 may have to edit the mp4auto.ini file manually.
Depending on where Mailers+4 is installed, the mp4auto.ini file can usually be found in the following directory: <C:\ProgramData\Melissa Data\MAILERS+4>
- For ACS: F_MOVE_TYPE = MOVETYPE
- For NCOA: F_SERVICE_STATUS = MOVE_TYPE
Microsoft Windows 7
Mailers+4 no longer supports Windows 7. Unfortunately, the previous workaround of manually updating the data files no longer resolves this issue due to Postage Statement changes made within the executable in order to support the new August 2021 Postal Rates.
Mailers Online can be used as an alternative to presort First Class (Letters/Flats/Postcards) and/or USPS Marketing Mail (Letters/Flats). Mailers Online PRO is bundled with Mailers+4 Professional subscriptions at no additional cost. Please contact Tech Support with any questions at tech@melissa.com.
Microsoft ended support for Windows 7 on January 14, 2020, which means they no longer receive security updates. Please see the Microsoft Windows 10 FAQ for additional information and recommendations.
Microsoft Windows XP
Melissa Data can no longer support MAILERS+4 issues caused by the Windows XP operating system. Microsoft discontinued support of the Windows XP operating system on April 8, 2014.