Difference between revisions of "MAILERS+4:Issues"

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==Issues==
==Issues==
===Running Presort in MAILERS+4===
When running a presort in MAILERS+4 the following error occurs:
"The presort databases is more than 3 months old and has expired. Please contact customer services at 1-800 800-6245 for information about getting an updated database.
To resolve this, please [[Support|contact tech support]] to get an update link for MAILERS+4.
''A patch will be released soon for this issue.''
===Geocoder Add-on for MAILERS+4 ===
===Geocoder Add-on for MAILERS+4 ===
When running the Geocoder Add-on for MAILERS+4 no results are being appended to the file.  
When running the Geocoder Add-on for MAILERS+4 no results are being appended to the file.  

Revision as of 16:58, 1 May 2014


StyleList known issues.

Issues

Running Presort in MAILERS+4

When running a presort in MAILERS+4 the following error occurs: "The presort databases is more than 3 months old and has expired. Please contact customer services at 1-800 800-6245 for information about getting an updated database.

To resolve this, please contact tech support to get an update link for MAILERS+4.

A patch will be released soon for this issue.


Geocoder Add-on for MAILERS+4

When running the Geocoder Add-on for MAILERS+4 no results are being appended to the file.

For a workaround, download this patch: Mailers+4 Geocoder Add-on Patch.


Move Update Method and ACS code do not match

Go back to the postage statement information page and change your Move Update Method.

This issue should be resolved shortly.