Difference between revisions of "MAILERS+4:Issues"
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==Issues== | ==Issues== | ||
===Running Presort in MAILERS+4=== | ===Running Presort in MAILERS+4=== | ||
When running a presort in MAILERS+4 the following error occurs: | When running a presort in MAILERS+4 the following error occurs: "The presort databases is more than 3 months old and has expired. Please contact customer services at 1-800 800-6245 for information about getting an updated database. | ||
"The presort databases is more than 3 months old and has expired. Please contact customer services at 1-800 800-6245 for information about getting an updated database. | To resolve this, please download the patch for MAILERS+4. | ||
ftp://ftp.melissadata.com/updates/3104April.exe | |||
Revision as of 00:59, 3 May 2014
Issues
Running Presort in MAILERS+4
When running a presort in MAILERS+4 the following error occurs: "The presort databases is more than 3 months old and has expired. Please contact customer services at 1-800 800-6245 for information about getting an updated database. To resolve this, please download the patch for MAILERS+4. ftp://ftp.melissadata.com/updates/3104April.exe
Move Update Method and ACS code do not match
Go back to the postage statement information page and change your Move Update Method.
This issue should be resolved shortly.