Difference between revisions of "MAILERS+4:Issues"

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==Issues==
==Issues==
===Running Presort in MAILERS+4===
Presort Data Files
When running a presort in MAILERS+4 the following error occurs: "The presort databases is more than 3 months old and has expired. Please contact customer services at 1-800 800-6245 for information about getting an updated database.
The July MAILERS+4 update contains the new presort data files that are mandatory July 31st. .If you have not installed the July Mailers+4 update the patch that contains the new presort data files can be downloaded here: [ftp://ftp.melissadata.com/Updates/MP41010.exe MP41010.exe]. If you have already installed the July Mailers+4 disk you do not need to download this patch.  
To resolve this, please download the patch for MAILERS+4.
ftp://ftp.melissadata.com/updates/3104April.exe
 
 
 
 
 
===Move Update Method and ACS code do not match===
 
Go back to the postage statement information page and change your Move Update Method.


Microsoft Excel and Access files cause an error when formatting the fields in MAILERS+4.
''This issue should be resolved shortly.''
''This issue should be resolved shortly.''




[[Category:Issues]]
[[Category:Issues]]
[[Category:MAILERS+4]]
[[Category:MAILERS+4]]

Revision as of 21:11, 11 July 2014


Issues

Presort Data Files The July MAILERS+4 update contains the new presort data files that are mandatory July 31st. .If you have not installed the July Mailers+4 update the patch that contains the new presort data files can be downloaded here: MP41010.exe. If you have already installed the July Mailers+4 disk you do not need to download this patch.

Microsoft Excel and Access files cause an error when formatting the fields in MAILERS+4. This issue should be resolved shortly.