Tech Support

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This wiki was created with you, our customer, in mind. Please search this wiki first to try and resolve your issue.

If you cannot resolve your issue with this wiki, feel free to contact us.

Contact Us

Hours of Operation

You can contact us anytime during our hours of operation: 6:00AM - 5:00PM PST Monday - Friday, excluding major US Holidays.

By Phone

Contact us by phone:

  • Toll Free: 1-800-MELISSA (635-4772)
  • Phone: 949-858-3000

By Email

Please enter your contact information and your question or suggestion.

By Chat

Live chat is available to answer your support needs.

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Product Update Blog Subscribe

Please subscribe to our product update blog to stay up-to-date on the latest updates for our products.


Corporate Headquarters

22382 Avenida Empresa
Rancho Santa Margarita, CA 92688-2112

Massachusetts Development Office

150 Grossman Dr., Ste 208
Braintree, MA 02184-4902

Oregon Development Office

29100 SW Town Center Loop W, Ste. 250
Wilsonville, OR 97070-9315

Washington Development Office

21907 64th Ave. Ste. 360
Mountlake Terrace, WA 98043-6202