MAILERS+4:SmartMover Tutorial

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SmartMover uses NCOALink technology to securely transfer encrypted data to and from our servers for processing in order to keep up with customers that have filed a Change of Address (COA) with the USPS over the last 48 months.

How does SmartMover Work?

Mailing lists are processed through our CASS-Certified address verification engine in order to append ZIP+4 and validate delivery point. Each address that has a confirmed delivery-point will then be processed through NCOALink. New addresses are only returned if the Original Input Name and Address match the Change of Address file.

Minimum Requirements

1. Active Mailers+4 and SmartMover subscription.
2. Completed Processing Acknowledgement Form on File.
3. Minimum of 100 records.
4. Minimum Fields: Company and/or Full Name (or First and Last Name) with Address, City, State, Postal Code.

Getting Started

Open File

1. Click Open File.
-OR-
2. Click File and select Open.

Format Fields

Format the input fields of your file.

1. Click Format Fields and select the NCOA tab to format fields beneficial for NCOA Processing.
-OR-
2. Click File from the menu bar and select Format Fields and then select the NCOA tab.
In order to process a mailing list, SmartMover requires that the following fields are formatted.

Required Fields

• Company and/or Full Name (or First Name and Last Name)
• Address 1, City, State, Postal Code

Recommended Fields

• Suite
• Result Code
3. Click Auto Format to automatically format your records.

Use the mp4auto.ini file to manually assign auto-format fields.

4. Click Copy to copy the format of an existing .ms4 file.
5. Click OK to Accept changes and return to Mailers+4.
6. Click Cancel to Cancel any changed and exit the Format Fields window.

Open SmartMover

Once you have formatted the required fields and added any Optional fields that you would like to return information on, open SmartMover to begin processing.

Click the SmartMover Real-time NCOALink button located in the all-in-one taskbar on the left -OR- Click Services and select Change of Address.
1. Click Start to begin processing.
2. Click Help to learn more information.
3. Click View Results to view the result window of a previously processed file.
4. Click Format to make sure the required fields are formatted.
5. Click Cancel to exit the SmartMover window.

View Results

Once your file is done processing, view your results on the SmartMover Real-time NCOALink Results window.

The Service Results will include the number of:

• Individual
• Family
• Business
• PACS
• LACS
• Total Send
• Total Update

1. Click NCOALink Summary to view the NCOALink Summary Report. This will automatically generate in the same folder as your processed file.
2. Click CASS Form 3553 to view the CASS Summary Report. This will automatically generate in the same folder as your processed file.
3. Click Close to exit SmartMover.