Listware Online:NCOALink Tutorial

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← Listware Online

Upload File

In order to upload your file to Listware Online for NCOALink processing, go to:

Please Note:

NCOA Service identifies and updates contact addresses using USPS® national change-of-address database. This requires a valid PAF file that must be filed with us. If you do not have a PAF on file, click here to submit your PAF. If you are having difficulties with your account, please contact us at 1-800-635-4772 for assistance.

Listware Online NCOALink File Processing Guide

If you have not processed a list through Listware Online in the past, please perform the following steps:

  1. Go to:
  2. Click Our Services - SaaS, select Listware.
    LWO Tut NCOALink 01-SaaS.png
  3. Under Clean your lists your Way, select Upload Your File under Listware Online.
    LWO Tut NCOALink 02-UploadFile.png
  4. If you are not signed in, click Sign in to Upload a File.
    LWO Tut NCOALink 03-SignIn.png
    Drag and Drop your file onto the space provided or click the Select a File button to upload to Listware Online.
    LWO Tut NCOALink 03-2-DragDrop.png
  5. Once your file is uploaded, select the NCOALink Radio button and click Next.
    LWO Tut NCOALink 04-SelectService.png
  6. On the Mapping tab, select the appropriate Processing Acknowledgement Form (PAF) that will be used if you are a Broker and Map Input columns using the drop-down list provided. Click Next.
    Please Note:
    If you have a Broker PAF on file, then select the appropriate Processing Acknowledgement Form (PAF) to use:
    LWO Tut NCOALink 05-1-BrokerPAF.png
    If you are the List Owner, then the PAF will already be selected:
    LWO Tut NCOALink 05-2-ListOwner.png
  7. Select Desired Output columns. Click Next.
    LWO Tut NCOALink 06-DesiredOutput.png
  8. On the Review tab, confirm settings are accurate, select Output file type, Create a Job Name and check the box to Save these settings as a new template for future use. Click Process File.
    LWO Tut NCOALink 07-JobName.png
    Once the file begins to process, you will be redirected to the Listware Online Dashboard.
    When the file is ready, click Report/Purchase to view the report, download a sample and/or purchase your file:
    LWO Tut NCOALink 07-2-Purchase.png

Other Ways to access Listware Online

Listware Online Dashboard

If you have used Listware Online in the past, Access the Listware Online Dashboard within your Account Information page, please perform the following steps:

  1. Go to:
  2. Select “My Account” from the top-right of the web page to sign- in.
    LWO Tut NCOALink 2-1-MyAccount.png
    Under “Useful Links” in the bottom-right corner, select “Listware Online Dashboard“.
    LWO Tut NCOALink 2-2-UsefulLinks.png

Mailers+4 Desktop

For Brokers that also utilize Mailers+4 Desktop, Listware Online can be accessed by performing the following steps:

  1. Open Mailers+4 Desktop - click “Services” - “Listware Online” to be redirected to the upload page.
    LWO Tut NCOALink 3-1-Mailers4.png

Please Note: Listware Online does NOT accept .dbf files.